If you don't ask the right questions.... - you will never get the right answers!
You need to understand how different questions and questioning styles will help you to understand someone more fully.
This is true in sales, management, training or coaching, asking the right questions can make the difference between understanding and confusion. [ Free Training Blog ]
Does anyone set up a new business planning to fail? - Or do they simply fail to plan?
Our Business Plan training will help you to avoid one of the biggest mistakes made by many business owners - failing to plan. Many people have the idea that a business plan is a complex accounting document that they have to produce to apply for finance, but with little practical use. [ Free Training Blog ]
Are you constantly trying to catch up? - You Need to Delegate!
Watch the training videos to learn how to delegate effectively. If you followed our coaching course last week, then you should now be able to delegate some of your work to your staff, safe in the knowledge that they will do a good job. [ Free Training Blog ]
Our Free Online Time Management course takes just 2 hours! - And then you will save time every day forever....
A time management course should NOT take 4 days! Which is why ours takes less than two hours! Our time management video training course can be completed in under two hours and show you how to save hours every week, work more efficiently, and take control of your time. [ Free Training Blog ]
Use your Team more effectively - Match the job role to the person using our training.
Some people want you to give them responsibility. But others hate it! Use the training videos so that you know how to decide which person is which type and then manage them effectively. [ Free Training Blog ]
Without Sales your Business will Die! - Obvious perhaps, yet often overlooked.
This is why our Free Sales Training Course is one of the most popular on the website. This course covers the complete sales process from first contact right through to the post-sales activities such as gaining referrals. [ Free Training Blog ]
Invest 1 hour watching our Free Time Management Videos and - Gain an Hour a Day for Ever!
All of the video training on our website is free to use as often as you want, whenever you want. So just invest one hour this week in watching the Time Management Training Videos, and then you will gain an extra hour a day in useful time by working smarter instead of harder! [ Free Training Blog ]
Do you set Goals in your Business? - Why not?
I assumed you answered no, because very few people do consciously set goals for their business! Yet, goalsetting can be one of the most effective methods of improving your business performance. [ Free Training Blog ]
What exactly is Stress, and what causes it? - Many people today suffer from stress, and yet in many cases it is totally unnecessary! Stress can cause physical, mental and emotional problems, however by understanding the mechanism that is involved in stress it is possible to minimise its impact. [ Free Training Blog ]
Have you ever measured how you use time? - Why not?
Most people measure many things in their lives, and yet they never measure how they spend their time - possibly their most valuable asset. I guarantee if you have never carried out a simple time measurement exercise before, you will be amazed at where your time goes. [ Free Training Blog ]
Is Coaching a Useful Business Skill? - Or Just a Modern Buzz Phrase?
By coaching an employee you can: Increase their competence; Improve their confidence and self-esteem; Increase job satisfaction and help them to realise their full potential; And build a bond between you and the employee. [ Free Training Blog ]
Do you Manage People? - What Type of Manager are You?
In business, managers are often promoted into the role because they were good at their previous job, good at sales, or the longest serving member of the team. [ Free Training Blog ]
Sales Training is not just about Selling! - It also covers many Key Life Skills
The skills that you can learn from our Sales Training course will also help in a variety of different life situations and circumstances. For example, listening skills and recognising personality types will always be useful. [ Free Training Blog ]
The press and the BBC have been talking about Happiness - Finally, today they mentioned Stress
Hi, the media this week has finally reached the conclusion that stress is one of the main causes of unhappiness! Stress can also cause other problems such as lack of sleep, poor health, weight loss (or gain), digestive problems, high blood pressure, and many more. [ Free Training Blog ]
Is the BBC reading our Newsletter? - Because today they have started talking about Goal Setting!
The BBC were saying how much more successful people are when they set goals and then measure their performance against them. This was the subject of our newsletter two weeks ago so perhaps the BBC read it, did their own research, and then turned it into a feature, complete with interviews, for BBC Breakfast this morning. [ Free Training Blog ]
Take our Stress Test and find out your Stress Score. - Then change your Life!
The comprehensive Stress Test will enable you to look at your life and determine the levels of stress that you are being subjected to. Once you know what is causing your stress, and the effect it is having on you, then you can begin to make the changes necessary to reduce your stress levels.
Download the free stress test today by visiting the Stress Management section of our website. [ Free Training Blog ]
More relationships break up at Christmas - than any other time!
Many people think that this is simply due to the stress of the whole occasion and the expectations placed on people at this festive time. Our Stress Management course can help you to identify your sources of stress and, more importantly, how to manage them.
Either watch the training videos or download the Guide to Stress Management today, while you still have time! [ Free Training Blog ]
Can you see ..? What I'm saying is .. I'm here to explore .. - These are ways of communicating.
And depending on your NLP type you will prefer a different form of communication language. All of the people that you deal with on a day-to-day basis will also have a preferred style and if you use their language then your message will be understood more easily.
If you watch Modules 8 and 9 of the Sales Training Videos then you will find out in just a few minutes how to communicate more effecitvely. [ Free Training Blog ]
Is your computer sending out emails that - you don't know about?
More and more computers are being attacked by hackers and scammers and then used to send out emails advertising a whole variety of unsavoury products. Even worse, some of these emails send your friends to websites that then attack and infect their computers.
Make sure your computer is protected by reading the Computer Tutorials today before it is too late. [ Free Training Blog ]
Have you ever delegated something - and had it go wrong?
Find out what caused this problem while you were delegating by watching the free Delegation Training videos today. Many people blame the employee when delegation fails, but normally it is the fault of the manager!
Spend a little time now watching the Delegation Training Videos and learn how to delegate successfully. [ Free Training Blog ]
If you are starting your own business - Or thinking about it . . .
The free business startup resources will ensure that you have everything you need to get off to a flying start. They include training in Business Planning, Marketing, Time Management, Goalsetting, Sales, Stress and much more.
Find out about starting your own business by clicking on the link Business Startup Resources. [ Free Training Blog ]
Do you struggle to shake off that cold? - Or have stomach problems?
Use the free Guide to Stress and find out if your health is suffering because of stress and, more importantly, what you can do about it. Using the tools we provide you with as part of this course, you can learn about your stressors and take control of your reactions to those stressors.
Improve your health by watching the Stress Training Videos. [ Free Training Blog ]
Is your computer just asking to be hacked into? - Are you really safe?
Use our free computer tutorials to avoid the problems that too many people suffer from with their computers. A significant number of computer users connect to the internet with no protection, no security, and no safety precautions and then they are surprised when their computer is attacked.
Read the Computer Protection Tutorials today for step-by-step guidance on securing your computer. [ Free Training Blog ]
There are eight key sections to a Business Plan - We cover them all.
The free Business Plan training will enable you to complete all eight sections of your business plan to produce an excellent blueprint for your business. The training takes you through each section step-by-step and shows you all of the questions you need to answer about your business.
Watch the Business Plan Videos today and find out about your business. [ Free Training Blog ]
Business Plans are not just about Finance. - But much more!
The free Business Planning course will show you the full depth of information that is required to produce an effective business plan. Many people are put off producing a business plan because they think it is just an accounting exercise. [ Free Training Blog ]
Business Plans are just for New Starts, right? - No, wrong!
Our free business planning course will show you how to plan for your business success, whatever the current stage of your business development. Many people produce a business plan to show the bank manager when they start a business, and then put it in a drawer. [ Free Training Blog ]
Does anyone set up a new business planning to fail? - Or do they fail to plan?
Free Business Plan training will help you to avoid one of the biggest mistakes made by many new business owners - failing to plan. Many people have the idea that a business plan is a complex accounting document that they have to produce to apply for finance, but with little practical use. [ Free Training Blog ]
Are you a Natural Coach? - Or do you need help?
The free coach training will give you all of the skills you need to become a good coach. If you follow the simple steps given in this training course then you will be able to improve the performance of your staff, and this will help you to build your business.
Watch the Coaching Training Videos and boost your business today. [ Free Training Blog ]
Do you use email? Or does it use you? - Email can be a real problem.
Our free training will show you how to take control of your email instead of letting it control you. Many people are slaves to their email accounts and they allow email to steal hours out of their week. [ Free Training Blog ]
If you don't Sell then - Your Business will Die!
Which is why our Free Sales Training Course is one of the most popular on the website. This course covers the complete sales process from first contact right through to the post-sales activites such as gaining referrals.
Watch the Sales Training Videos - everyone can learn something from these videos today! [ Free Training Blog ]
Is Stress trying to Kill You? - Or are you using it?
Our free Stress Management training course will show you how to differentiate between stress that is killing you and stress that is spurring you on! We all face stress in our lives and businesses, but how we respond to that stress is what matters.
Watch the Stress Management Training Videos today to learn how to use stress positively for your business and life. [ Free Training Blog ]
Are you Surrounded by Bandits? - Stealing your Time?
Watch our Free Time Management Videos and find out how to identify the 'Time Bandits' that are stealing time from you every day. Once you know who or what they are, then you can take the steps needed to eliminate them from your working day. [ Free Training Blog ]
How does Stress Affect You? - It is Important to Know!
Stress can operate in both a short-term and long-term manner. This will impact on your health and body in a variety of different ways and, if you don't take action, it can cause serious problems.
Watch the Stress Management Videos and find out how to control your stress. [ Free Training Blog ]
What Exactly is Stress? - And, what causes it?
Many people today suffer from stress, and yet in many cases it is totally unnecessary! Stress can cause physical, mental and emotional problems, however by understanding the mechanism that is involved in stress it is possible to minimise its impact.
Watch the Stress Management Training Videos today and find out how. [ Free Training Blog ]
Which of the Four Main Personality Types - are You?
Did you watch the two video training programmes to discovery your strengths and weaknesses? Knowledge is power, and knowledge about yourself is the best type of power. Once you know your dominent traits you can work to build on your strengths and reduce your limitations.
If you haven't watched them yet, then watch the Management Training Videos today. [ Free Training Blog ]
So - are you now a more effective listener? - Or not??
After this week, if you have taken our advice and watched the Listening Skills training video, then you will be a more effective listener. This will improve your business and personal life, and you will see the benefits immediately you implement the skills we show you.
If you haven't watched the video yet, then go now to our Sales Training Video page and watch Module 7. [ Free Training Blog ]
There are Eleven Good Habits for Effective Listening - How many do you know?
If you follow these eleven habits for effective listening you will learn more from every conversation you are involved with. People will also regard you as 'a good listener' which means that they will be much more open with you and talk more freely to you.
Watch Module 7 of the Sales Training video course and learn these habits today. [ Free Training Blog ]
Have you ever Measured how you use Time? - Why not?
Most people measure most things in their lives, and yet they never measure how they spend their time. I guarantee if you have never carried out a simple time measurement exercise before, you will be amazed at where your time goes.
Watch our Time Management Training Video, Module 1 and then download the measuring sheet to find out where your time really goes. [ Free Training Blog ]
Our Marketing Videos are Very Comprehensive or - You Can Download the Book.
Some people prefer to read our 49 page marketing book rather than watching the videos - the choice is yours! The Marketing Training Videos show you how to market your business successfully, or you can simply download the free book and read it whenever you have a few minutes to spare.
Download the book now from the Marketing Training section of the website. [ Free Training Blog ]
How do Your Customers - Find Your Business?
Far too many small businesses have no marketing plan, little marketing activity, and no idea why they don't have enough customers to make money! Marketing is THE key activity for small businesses and yet it is the least understood.
Watch our series of seven Marketing Training Course videos now and find out how you can market your business successfully. [ Free Training Blog ]
One Key Element of the Business Plan is - the Market Analysis.
There are 16 key questions that you need to answer to determine the situation in your chosen market. We guide you through these questions and every other step you need to follow to make sure that you are operating in your market effectively.
Watch the Business Plan videos today to plan for the success of your business. [ Free Training Blog ]
Do you know the 8 Steps to Produce a - Comprehensive Business Plan?
If you follow the 8 Steps to Successful Business Planning then you will learn a tremendous amount about your business, your market, the competition, and all of the key factors that will determine whether your business is a success - or not.
Watch the easy to follow Business Plan Training Videos today and learn about your business. [ Free Training Blog ]
This week I have looked at Management Skills - Did you Learn Anything New?
There is a culture in the UK where we tend to regard 'manager' as a title rather than a skill. I hope that this week, I have shown how many skills and assets a manager needs to perform his or her role effectively.
If you are a manager, or you want to be one, then be sure to watch the Management Skills training videos. [ Free Training Blog ]
Rapport is vital in a Sales Situation, and also - in Life in General.
But what is rapport? In sales training you will learn about building rapport because it is essential to the sales process - people buy people! But in life in general, rapport is simply 'getting on with' other people - something that some people seem to do naturally, but others struggle with. [ Free Training Blog ]
Selling involves recognising different - Personality Types.
And this skill can also help you in your relationships with your friends and family. Everybody has an individual mix of different personality traits and, once you learn how to recognise these, you will find that communicating with people is much easier.
Watch the Sales Videos Modules 8 and 9 and find out how to communicate more effectively. [ Free Training Blog ]
One of the Key Skills in Selling is also - A Key Life Skill.
I am talking about - Listening! Amazingly, most people are very poor at something that seems so easy and natural - listening. In sales it is a vital skill if you are going to be successful, but in life generally being able to listen effectively is an important skill. [ Free Training Blog ]
Sales Training is not all about - Sales!
The skills that you can learn from our Sales Training course will also help in a variety of different situations and circumstances. For example, listening skills and neurolinguistic programming (NLP) will always be useful. [ Free Training Blog ]
Now you Know how to give - Professional Presentations.
At least you do if you watched the free training videos on Presentation Skills. This series of four videos takes you step by step through everything you need to know to give successful presentations.
If you haven't watched them yet, Click Here to watch the training videos today. [ Free Training Blog ]
Do you know how your body Changes when - You give a Presentation?
There are a number of vital physiological changes that occur when you stand up to make a presentation and they can either help or hinder you. If you are aware of the changes, then you can use them to power you on to success. [ Free Training Blog ]
OK, after a Stressful Week, Now - We should all Feel Better.
Did you watch our video training course on Stress Management? Hopefully you can now recognise how you cope with stress, where you perhaps go wrong, and how you can work with your body instead of against it! [ Free Training Blog ]
Finally today BBC Breakfast has got around to - Talking about Stress!
Their series this week on happiness has finally reached the conclusion that stress is one of the main causes of unhappiness. It also can cause other problems such as lack of sleep, poor health, weight loss (or gain), digestive problems, high blood pressure, and many more.
If you want to explore how stress affects you and then learn how to improve your responses to stress, watch our series of Stress Management Videos today. [ Free Training Blog ]
There are Three Main Ways to Cope - with the causes of Stress.
Unfortunately most people either don't know how to cope, or they choose to use the wrong mechanisms to cope. Either way can lead to severe problems both mentally and physically.
Watch our Stress Management videos today and find out the best ways to tackle stress and use it to your benefit. [ Free Training Blog ]
Stress is not the Problem - - Your Reaction is.
Our videos can show you how simple it can be to turn stress into a power for growth rather than a destructive problem. Many people allow stress to be a constant negative influence on their lives.
Watch our series of Stress Management Videos and find out how you can use stress as a positive influence in your life. [ Free Training Blog ]
Some Final Thoughts on Coaching and Why - It's Great for Your Business.
This week we've been looking at coaching as a way to boost your business and also improve staff morale. The benefits for your business are very significant and include: overall standards of skill within the company increase; it helps to create a better motivated workforce; staff morale is increased; increased staff efficiency; increased productivity; increased profitability.
Find out about the five steps to successful coaching today by viewing the Coaching Training Videos. [ Free Training Blog ]
Yesterday I said that Coaching is Vital - to Expand your Business.
It also has many other advantages for the staff, for example, it increases their competence, improves their confidence and self-esteem, increases their performance levels, helps them to realise their potential, and it increases job satisfaction.
Find out how to coach your staff effectively by watching the Coaching Training Videos today. [ Free Training Blog ]
If You want your Business to Grow then - Coaching is Essential.
You must coach your staff to increase their skills and develop them to their full potential. Only by doing this can you then delegate more tasks to them so that you have the time to develop new business opportunities.
Unfortunately, many people don't understand how to coach and how to develop their staff. [ Free Training Blog ]
Do You Need a Business Mentor? - Or simply more Skills?
The Government is talking about recruiting over 40,000 business mentors to help businesses grow. Is that really what small business owners need? Or is the comprehensive training that we offer on this website a more helpful approach?
Check out the range of training by exploring the Business Training Overview. [ Free Training Blog ]
Don't Make New Year Resolutions!! - Set Goals Instead.
Traditionally, people make New Year Resolutions at this time of year but are they any use at all? Instead of vague resolutions, set personal goals using our effective SMART goalsetting techniques.
Watch our series of Goalsetting Videos now and make the changes that you want to your life, business, or circumstances. [ Free Training Blog ]
Happy New Year! - And Welcome Back to Work.!.!
For most people today is the first day back at work after the prolonged Christmas and New Year break. Many people return to work full of mixed emotions, some keen to make changes, others simply depressed at the return to work. [ Free Training Blog ]
Do you have Anyone Working for You? - Do you give Appraisals?
To achieve the best from your staff you should give them regular appraisals, typically every three or six months.
Unfortunately, many managers do not understand how to conduct an appraisal, the best ways to motivate staff, and the skill necessary to manage performance.
Watch our complete Appraisal Training Course video programmes to find out exactly how to conduct effective appraisals and motivate your staff. [ Free Training Blog ]
Make sure You have some Free Time - Over Christmas.
Too many people who own their own business think that the way to be successful is to work 16 hours a day, seven days a week. Don't!
For your business to succeed and you to survive to see it, you must make time for yourself - and Christmas can be ideal for this (unless you work in retailing, in which case use a different, quiet time of the year to recharge).
Find out how to Manage your Time by viewing our Time Management training course. [ Free Training Blog ]
Are You Worried about Health and Safety - for Your Business?
Many owners and managers of small businesses worry about Health and Safety and their business. What rules applies to them? How much paperwork is involved? What happens if something goes wrong?
These and many more questions are answered in our simple Health and Safety Guide where we cover everything you need to know in 10 simple steps. [ Free Training Blog ]
A New Week and Another Threat - of More Snow...
Plan now so that you can be flexible if the snow forecast for the end of the week again becomes a reality. Given how the traffic infrastructure collapsed in some areas only a week ago, then the flexibility to have staff working from home may be vital to the profitability of your business.
Make sure that you know how to delegate effectively by watching the Delegation Training Course video programmes today. [ Free Training Blog ]
Do You Enjoy Cold Calling? - Or is it a Challenge?
Learn the top ten tips to be successful at cold calling. Many people find cold calling to be a challenge, something that they really do not enjoy doing. [ Free Training Blog ]
Preparation can Mean the Difference - Between Life and Death!
Literally. People have been trapped on motorways in Scotland for up to 16 hours so far, and their ordeal isn't over yet. The police have been warning people who are travelling to ensure that they have prepared properly with plenty of fuel in their cars, a blanket in the car, and other essentials. [ Free Training Blog ]
Did You Have a Look at - the New Videos?
Find out how to maximise your sales with the new series of videos by Paul Archer. These personal anecdotes illustrate some of the core sales skills in an easy to follow style based on real life experience.
Paul has been in sales for over 20 years now and brings all of that experience to his sales videos. [ Free Training Blog ]
We have just added eleven . . - New Training Videos.
These are a series of Sales Training video programmes that will give you instant tips on how to improve your sales skills. Produced by Paul Archer, these videos use an informal style of presentation to illustrate some of the essential sales skills. [ Free Training Blog ]
When you Work From Home - Goal Setting is Vital.
Without goal setting, few people can achieve anything at all. Goal setting provides a target, a destination to aim for. After all, most of us goal set in other aspects of our lives, so goal setting at work should be second nature.
When you work from home, this is even more true. [ Free Training Blog ]
As the Cold Spell Spreads - - Can you stay focussed?
Many more people are continuing to work from home today due to the unusual weather conditions we are experiencing this week. The challenge is in staying focussed on work and not spending all day watching the weather reports and travel news.
So, it is important to set goals for your day's activities and then to ensure that you achieve those goals. [ Free Training Blog ]
Are you working from home today - - Because of the snow?
For many people, working from home can be a real challenge. The conflict between home and work can be difficult to resolve and often work suffers because of this.
When working from home, it is vital to apply the same disciplines as when you work at the office. [ Free Training Blog ]
Does Stress Motivate you? - Or Kill You?
Stress is present all around us, everyday. Yet sometimes it seems to spur us on, and other times it can leave us a quivering wreck!
What is the difference? [ Free Training Blog ]
Customer Service is an Attitude - - Not a Department.
I discovered that quote in somebody's forum signature and realised how true that comment is. And yet so many people fail to recognise this simple fact.
Oddly, people in sales can be some of the worst offenders. [ Free Training Blog ]
Time is Your Most Precious Asset - Don't let it slip away.
One of the forums I contribute to has had a constant stream of posts about time management, lack of time, lack of personal time, etc. People are realising that as the business world becomes harder, then time management becomes more crucial.
Everyone is working harder and harder, making money where they can. [ Free Training Blog ]
What Causes Most Problems when Giving a Presentation? - Lack of Preparation.
Quite simply, many people fail to prepare adequately when giving a presentation. This then leaves them open to major problems if anything goes even slightly wrong. It also means that they are more nervous than they would be if they had prepared properly, which also makes it even more likely that something will go wrong.
For a simple-to-follow plan for your next presentation, Click on the Link and watch the training videos and download the Key Facts book today. [ Free Training Blog ]
Do you take your Holidays? - As a small business owner?
Many owners and managers of small businesses fail to look after their number one asset - themselves. Time off, time away from the office, and time to recharge your batteries are vital if your business is to have a long term future. [ Free Training Blog ]
So, what NLP Type are you? - Did you check?
If you used the latest link to watch our very simple videos on NLP types then you will know now what type you are, and your friends, relatives and client types too.
Once you understand these types you will find that communication and relationship building can proceed much more smoothly.
If you haven't checked yet then Click Here to visit the Sales Training Course, then watch Modules 8 and 9 for all you need to know.
Have Fun! [ Free Training Blog ]
NLP Personality Types - What type are you?
And how about your friends, relatives, customers, etc?
This week's newsletter was about NLP personality types and how to recognise them. If you didn't receive the newsletter then be sure to click on the link to our Sales Training Course and watch Modules 8 and 9 to discover how NLP personality information can help you communicate better.
And for those who received the newsletter and sent kind comments, thank you.
John [ Free Training Blog ]
Who Needs a Business Plan? - Is it just new businesses?
Whether a business is new or old, a business plan is a vital roadmap to success. After all, without a map or a plan, how do you know where you are going?
We have an excellent resource for planning for your business that anyone can use - simply click on the link now to find out how planning for your business can help you to succeed. [ Free Training Blog ]
Can You Help with Business Resources? - We are looking for more free Business Resources.
Do you have any that we could use for free on our website? If you have any business resources or training materials that we could use then we would be very happy to look at it with a view to using it on the website.
Anyone who contributes training material that we use on the site will, of course, receive full credit for it.
Likewise if there is material that you have found elsewhere on the internet that may be useful, please let us know.
Thanks! [ Free Training Blog ]
Terrific Stockmarket Boost - Yesterday saw the Footsie 100 Index rise to the highest level for over two years. Does that mean the recession is over?
I think it's too early to hang out the celebration bunting just yet, but undoubtedly, the Stock Market is of the view that the recovery is going to continue.
What does this have to do with training for small businesses?
Simple. [ Free Training Blog ]
Why do most businesses fail? - Many people assume that businesses fail because of circumstances outside their control - the banks won't lend, competitors squeeze them out, etc.
The truth is that most businesses go under because they fail in the key area of marketing. [ Free Training Blog ]
Watch out for this - - We received an email this week saying:
I have tried calling to find out what courses you run, but have been unable to get through. Could you please give me call to discuss what courses are available.
Many thanks Mark W******
When I investigated further I discovered that these 07031 numbers are premium rate redirect numbers that can send your call anywhere in the world. [ Free Training Blog ]
New Business Help - We have added a complete section devoted to new business startups to try to help them to 'hit the ground running'. In this section we have included:
The Business Startup Plan
Business Startup Marketing Plan
Vital New Business Resources
Time Management for the New Business
Goalsetting for Business
The Essential Sales Training Course
Finding New Clients
Personal Motivation for Success
Stress Management in Business
Computer Security for the New Business
Business Startup Documents
If anyone knows of any more resources that we can include then please let us know. [ Free Training Blog ]